POLICIES AND SERVICES
We accept the following payment types:
- American Express
1 and 2 day delivery is available for most products. All orders placed at 3pm or after will not ship out until the next day. All orders placed on Friday at 3pm or after will not ship out until Monday. 2 Day express delivery does not include the day the product ships out. Express delivery orders are not delivered on Saturday or Sunday. Express orders should be delivered by the end of the estimated delivery day.
2 DAY EXPRESS SHIPPING TABLE
|SHIPPING DAY||ESTIMATED DELIVERY DAY|
U.S. Shipping & Handling Rates
Century’s continental U.S. shipping and handling rates are based on the dollar amount of the order except for certain Wavemaster, BOB, and Versys products. In addition there may also be a surcharge on oversized packages and/or carrier surcharges, which may include fuel surcharges and residential/rural charges. For continental U.S. orders of certain Wavemaster, BOB, and Versys products only flat rate shipping and handling charges apply which are listed below. Unless otherwise requested, Century ships all orders via FedEx. Express delivery is also available. Call us at (800) 626-2787 to get a shipping quote on 1-Day and 2-Day delivery. All shipping rates are subject to change without notice.
|ORDER AMOUNT||SHIPPING AND HANDLING|
|Up to $49.99||$9.90|
|$50.00 - $74.99||$12.40|
|$75.00 - $99.99||$14.90|
|$100.00 - $149.99||$17.40|
|$150.00 - $199.99||$19.90|
|$200.00 and over||9.5% of order|
|CONTINENTAL U.S OVERSIZED
|ADDITIONAL S&H CHARGES|
|Bokkens, Shinais, Wooden Weapons||$1.00 each|
|Bo Staffs||$2.00 each|
|Heavy Bags – 40lb, 70lb, 100lb||$25.00 each|
|Classic Training Mat||$25.00 each|
|Muay Thai Heavy Bag||$50.00 each|
|Puzzle Mats||Call for quote|
|FLAT RATE SHIPPING CHARGES*||SHIPPING & HANDLING|
|Versaflex, BOB, Wavemasters, Bobby Bully, V.Spar.1, V.Spar.2, Versys VS.2||$30.00 each|
|2XL Pros, BOB XL, Versys VS.1, Versys VS.3, Versys VS.BOB||$65.00 each|
*Residents of Alaska, Hawaii, Puerto Rico, and Guam should call (800) 626-2787 to order oversized items.
Same Day Shipping
Orders received by 3 PM Central Time ship the same day!
A backordered item ships as soon as it becomes available. Please keep in mind that the arrival date is an estimated time frame and is subject to change. We will not charge your credit card until the item ships. We cannot guarantee that the backorder will be filled. If the backordered item is no longer available, we will cancel the item from your order and notify you via e-mail. If you have more questions about backorders call us at (800) 626-2787.
A sales tax of 8% of merchandise sales is included on orders shipped to Oklahoma addresses.
100% Satisfaction Guaranteed
We proudly stand behind everything we sell. If you are not completely satisfied with your Century purchase, you can return the unused product for a replacement or refund within 30 days of its purchase.
Returns and Exchanges
New merchandise, excluding books and DVD’s, that has not been washed, worn, altered, or soiled and is still suitable for resale, may be returned within 30 days of purchase. Pending inspection, an exchange, refund or credit in the original form of payment, excluding shipping, will be issued. After 30 days products will not be accepted for return or exchange. All merchandise sold as sets must be returned as sets. No returns are allowed on custom or clearance items. All Returns and exchanges may include an exchange fee or restocking fee.
If you have received merchandise that is incorrect or defective please contact the Century Customer Service Team upon receipt at (800) 626-2787.
To return or exchange a product:
- Wrap merchandise securely.
- Include a copy of your proof of purchase.
- Ship your package with a carrier that can provide tracking and insurance. (Century is not responsible for packages lost in transit)
- Ship your package prepaid to the following address:
Century Customer Returns
1000 Century Blvd
Oklahoma City, OK 73110-7942
Limited Replacement Warranty
Century, LLC warrants its products to be free from defects in materials and workmanship for a period of 90 days from date of purchase, provided they have not been subjected to obvious abuse, neglect or misuse. Century, LLC sole liability is limited to repairing or replacing products that are returned prepaid to
Century, LLC within this 90 day period, unless specific product literature specifies otherwise.