Warranty

CENTURY LLC CUSTOMER WARRANTY CLAIM PROCEDURE

  1. Email Century Customer Service at:   customerservice@centurymartialarts.com and we will contact you within 5 business days about processing your claim.
  2. In this email please provide:
    1. Proof of purchase. This would be your Order Number for the bag with warranty purchased at the same time.
    2. Describe the defect: Include a full description of the product's defect.
    3. State your expectations: Explain what action you expect to take according to the warranty terms below. 

 

FREESTANDING BAG LIMITED EXTENDED REPLACEMENT WARRANTY

The Freestanding Bag Limited Extended Warranty is for a total of two years after the purchase date.This is only available from purchases from CenturyMartialArts.Com  Please follow the claim procedures above. 

 

EXTENDED REPLACEMENT WARRANTY - OTHER ITEMS

Century, LLC warrants its products to be free from defects in materials and workmanship for a period of two years from date of purchase, provided they have not been subjected to obvious abuse, neglect or misuse. Century, LLC sole liability is limited to repairing or replacing products that are returned prepaid to Century, LLC within this two year period, unless specific product literature specifies otherwise.  Please follow the claim procedures above.

 

WARRANTY DISCLAIMER

THE ABOVE STATED WARRANTIES ARE IN LIEU OF ALL OTHER WARRANTIES EXPRESSED OR IMPLIED INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE AND OF ALL OTHER OBLIGATIONS AND LIABILITIES OF CENTURY, LLC. CENTURY, LLC NEITHER ASSUMES, NOR AUTHORIZES ANY OTHER PERSON TO ASSUME FOR IT, ANY OTHER LIABILITY IN CONNECTION WITH THE SALE OF PRODUCTS FROM ITS WEBSITE, CATALOG OR OTHERWISE. THE ABOVE LIMITED WARRANTIES SHALL NOT APPLY TO ANY PRODUCT WHICH HAS BEEN SUBJECT TO ACCIDENT, NEGLIGENCE, ALTERATION, ABUSE, OR MISUSE, THE TERM “ORIGINAL PURCHASER” AS USED IN THIS WARRANTY MEANS THE PERSON TO WHOM THE PRODUCT IS ORIGINALLY SOLD AS SHOWN ON THE SALES INVOICE. THESE WARRANTIES SHALL APPLY ONLY WITHIN THE BOUNDARIES OF THE UNITED STATES AND CANADA.

 

LIMITATION OF LIABILITY

As set forth above under the limited warranty provisions, Century, LLC liability is limited to repair or replacement of its products which are returned to it prepaid in the specified period of time. In no event shall Century, LLC liability exceed the value of the products sold. Century, LLC shall not be liable for any special or consequential damages that result from the use of any product sold through this website or through its catalog. Applicable law may not allow the limitation or exclusion of liability of special or consequential damages so the above limitation or exclusion may not apply to your purchase, but it is intended to be the maximum limitation as permitted by law.